If I access the Window menu, the machine in question is listed as having a window open although there is none.īecause this server handles the routing for the internal network and is also the gateway to the internet, I have to be extremely careful to make sure that it stays up or restarts cleanly or I have to go over there, which is not an option most of time. In other words, I can hit the Control button with the machine in question selected, it supposedly opens the connection, reports no errors and even appears to be opening a window but it seems the window has dimensions 0 x 0 pixels and automatically closes - or simply doesn't display. It goes through its motions and reports no errors, just the screen content is nothing but black.ĪRD gives me a connection as well, but no window. The LogMeIn interface works fine - it just gives me a black screen. Chrome Remote Desktop works fine to any PC, but when I try to connect to my Mac Mini M1, it seems to connect OK, but I just get a black screen on the Windows side. Whatever the issue is, it isn't limited to a single mode of access but affects both - almost as though the server all of a sudden realizes it has no monitor and therefore shouldn't have video. I can get in via ssh, but I am not sure which process to kill to restore visual access. When attempting to control a remote Mac through Parallels Access mobile app, it shows a black screen with a spinning wheel. Blank screen or cursor skipping when using multiple monitors. Just the other day, I try to RDP and I am presented with a black screen, and then am disconnected after a very short while. Attempt to re-establish a remote connection using Parallels Access mobile app or a browser. I have been using RDP from home to access my office desktop computer for many months. In addition to that, Accessibility permissions need to be granted for the TeamViewer application. Due to technical restrictions, it is only possible to activate the black screen, if Start TeamViewer with System is selected. Recently, I have been getting this issue where both LogMeIn Free and APple Remote Desktop can't access the machine properly. In this section youll find troubleshooting guidance for display issues with the Remote Desktop client. On your Mac, open Terminal (Finder > Applications > Utilities > Terminal) and execute the following command: tccutil reset ScreenCapture . Black screen on macOS is only available if a TeamViewer version 15.8 or higher is running on the remote Mac. Control the screen and communicate with users. I am running a Mac OS X Server 10.6.6 for a customer - and I rarely get physical access to it because the place is a residence and they don't want technicians there when the family is there, which is always. Apple Remote Desktop User Guide for Mac - Apple Support.
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